Refund & Return Policy

At SnagBag, we want you to be satisfied with your purchase. If you are not completely happy with your order, we’re here to help.

Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return:

• The item must be unused and in the same condition that you received it
• The item must be in its original packaging
• Proof of purchase or order number is required

Certain items may not be eligible for return if they are marked as final sale.

Return Process

To start a return, please contact our support team with your order number and reason for the return.

Email: support@snagbag.online

Our support team will provide instructions on how to return your item.

Refunds

Once your returned item is received and inspected, we will notify you regarding the approval of your refund.

If approved, your refund will be processed and applied to your original payment method within 5–10 business days depending on your bank or payment provider.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery so we can resolve the issue as quickly as possible.

Shipping Costs for Returns

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Contact Us

If you have any questions about returns or refunds, please contact us:

Email: snagbag@snagbag.online

SnagBag
Rock Hill, SC
United States

Roger Jothen

803-554-3033